This student grievance redressal portal aims to function as an intermediary between the students, Universities, Institutions and the Ministry of Higher Education. The portal is made available to students studying in various Universities and Institutions across Kerala. Each grievance will be rightly handled by nodal officers at the University and Institution levels, and also will be closely monitored by the Office of the Higher Education Minister

HOW TO REGISTER

Create an Account

Both Students and Prospecitve Studens can create account in the portal http://ihrd.kerala.gov.in/studentsportal. Click on relevant button and fill the details to create a new account

Verify OTP to activate account

An OTP will be sent to your mobile number. Login using the username and password and click on 'OTP Verification' tab and enter the OTP to activate your account

Submit your Grievance

Once the OTP has been verified, you can submit your grievances

HOW IT WORKS

Grievance submission
Submit grievances related to academics, examination, results, complaints and suggestions related to institutions, management and universities.

Nodal officer in Universities
A nodal officer at each University/Institution will attend the grievances received and will forward it to the concerned personnel for redressel actions. Portal will be updated with most recent information.

Status Updates
Comments and actions taken at each level will be updated in the portal

Continuous monitoring by Minister's Office
Portal will be monitored by Minister's Office and necessary actions will be taken for delayed responses towards grievances submitted.